Using Terminal, run this command on the RGA Installer app bundle.Newer versions of MacOS, such as Big Sur, have a stronger quarantine function for downloaded files. manager_v1.0.0_rgmanifest.xmlīypass Quarantine (Red Giant Application Manager Mac-only) In those folders, you will find manifest files dropped by the installer you should remove, with names like:Ĭom.redgiant.application-manager_v1.2.1_rgmanifest.xmlĬom.rvice_v1.2.1_rgmanifest.xmlĬom.rvice_v1.5.0_rgmanifest.xml Windows – C:\ProgramData\Red Giant\.rgdeploy\history Mac – /Users/Shared/Red Giant/.rgdeploy/history Create a brand new user account on your machine with admin permissions, and try reinstalling under that new account.Locate the following, right-click and run as admin:Ĭ:\Program Files\Red Giant\Services\uninstall-maxon-service.bat run the command sudo /Library/Application\ Support/Maxon/Tools/uninstall-maxon-service.shĬlose the installer.Head to Applications > Utilities > Terminal Run an uninstallation script, then try reinstalling:Ĭlose the installer.This force-closes any background service that might've been interrupting the installer.Restart your machine, log back into your Maxon account, and try the installation once more.Click Reset Configuration in the Maxon App's top right menu before attempting a reinstall, then log out of your Maxon account.Since there are multiple possible culprits, there's multiple potential workarounds. If an installation fails relaying status -1, it's typically related either to file permission issues between the installer and the locations it's trying to install files into, or a background service that's interrupting the installation process.
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